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Bambillo - Frequently Asked Question

How to wash?
Only the cover of your Bambillo® is machine washable on a cold/lukewarm water setting (or hand washed in cold/lukewarm water) and can be hung to dry or low heat tumble dried. The Memory Foam cannot be washed in a washing machine. Hand-wash them in a large tub or basin. Use lukewarm water and a small amount of gentle detergent to hand wash the pillow.

Does it help to reduce neck aches or backaches when waking up?
Depending on the customer or pre-existing health conditions.

Will it cause my allergies to act up?
No, it is naturally antibacterial and hypoallergenic, and even anti-static.

Is it cooling to sleep on?
While remaining firm, the air is passed through the foam with every movement, dissipating body heat and keeping the user cool. In hot weather, the material also wicks away moisture keeping your head cool when the temperature climbs.

Improve blood circulation?
Yes, it does as Bambillo’s contouring relieves pressure points, increases circulation and aligns the spine and airways.

Can it help with snoring issues?
Highly likely, as Bambillo eases airflow and blood flow

What is the material? Is it very hard or not?
It is made out of Bamboo, and its memory foam has unique temperature-sensitive qualities, meaning the foam softens when in contact with the body, so you can rest assured that Bambillo is unlike extremely hard and lumpy pillows.

Can I exchange it?
14 days money-back guarantee is for non-opened stock. In the case where you are unhappy with the product, we can refund half the money for the unopened one.

Does it come with the pillowcase?
Yes, it does.

Size of the pillow?
76 x 48 cm (Fits a King - 90x50 cm or Queen 80x50 cm Pillowcase).

Is Bambillo suitable for all ages?
Yes, it is.

Is it okay if I use my pillowcase instead?
Preferably not. Using your own pillowcase might not let you experience the optimum effect that the bamboo pillowcase has.

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