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Contour PowerBed - Frequently Asked Questions

Set

What sizes are there?

You may choose the size of Power Bed (single, queen, king) that you want and it will come with one free Contour Leg pillow that is worth $49.90

 

What does the set contain?

It contains the Power Bed, Air Pump, Hand Control, Power Plug, Hose, manual and a Free Contour Leg Pillow worth $49.90!

What sizes is Power Bed available in?

Power Bed comes in 3 different sizes - Single, Queen and King. Please choose the size that suits your bed dimensions.

Usage

Where can I place my Power Bed?

You may choose to place Power Bed underneath either end of your bed - whichever side you wish to elevate.

 

Is Power Bed only meant to be used when sleeping?

You need not use a Power Bed for sleeping only. You may even use it during the day while working in bed or even use it when you’re using your phone or reading a book!

 

Does Power Bed work well with any mattress?

Yes it does!

 

Do I have to deflate the Power Bed every time after using?

Although it is recommended, it is not necessary to deflate every single time after use.

 

What is the difference between “Flat” and “Force Deflate”

Both functions release air, but “Flat” releases it in a quieter manner.

Durability

Is Power Bed long lasting?

Power Bed can last quite long! Even without deflating for 3 months, it will still hold 90% of the air!

 

Will the Power Bed material rip easily?

Power Bed is meant to be placed under the bed, so unless it is being jabbed with sharp objects, it would not rip easily.

 

What is the maximum weight a Power Bed can hold?

For the single size, it can hold up to 600kg, while both the king and queen size can hold up to 1000kg.

Material

Power Bed air bladder is made of polyester on PVC

Benefits

- It can convert any size bed into an adjustable bed at a fraction of a cost

- It helps to alleviate sinus pressure, snoring, cold and heartburns

- Aches, pains and restlessness will diminish

- Easy to use with a 3 button remote control

- Can be used on either end of your bed

 

Cleaning

How should I clean my Power Bed?

To clean or wipe off using a damp cloth or sponge

Power and Voltage

Power: 200W

Voltage: 220-240V, 50Hz

Lengths of Power Cord, Remote Control Wire and Hose

Power cord length: 1.6m

Remote control wire length:1.45m

Hose length: 1.5m

 

Dimensions

Dimensions (inclusive of packaging):

- Single: 53cm (W) x 17cm (L) x 32.5cm (H)

- Queen: 53cm (W) x 17cm (L) x 32.5cm (H)

- King: 53cm (W) x 17cm (L) x 32.5cm (H)

Weight

Weight: 

- Single: 3.68kg

- Queen: 4.05kg

- King: 4.4kg

 

 

Others

Does Power Bed come with a mattress?

It does not come with a mattress as Power Bed is intended for use with your current mattress and can be used with almost any conventional type of mattress: any conventional bed: coil spring, foam, latex, gel, air, and futon.

 

What is the maximum level of elevation of a Power Bed?

Power Bed can be elevated up to 26 inches!

 

What is the length of the remote control wire?

1.45m

 

What is the length of Power Cord?

1.6m

 

What is the length of the hose?

1.5m

 

How long does it take to inflate?

It depends on the weight of your bed. When it was tested without weight, the Power Bed was inflated in less than a minute.

 

Troubleshooting

The Unit is powered on but the bed will not rise

- Check that the Hose is properly connected

- Ensure that there are no kinks in the Hose

- Ensure that the Hose is not trapped beneath the bed

- Check for leaks in the Hose or air Bladder

The Air Pump is too loud

- Do not place the Air Pump next to a wall. Try placing it on a carpet or towel instead.

It takes a long time for the bed to flatten

- Ensure that the Hose is clear and straight. 

- Use the “FLAT” button for quick deflation

The mattress is not flexing well

- Your body’s weight must rest on top of the mattress in order for the mattress to fully flex

The Air Bladder loses air.

- Ensure that the Hose’s connection to the Air Pump is properly twisted and locked.

- In the rare instance of a leak, please contact our customer service at +65 6742 1771

The mattress slides off the bed frame

- Using Power Bed on a bed frame with a footboard is recommended

 

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