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Karcher Cordless Electric Broom - Frequently Asked Questions

Is the electric broom suitable for pet hair?

 

Yes, the electric broom includes two brushes: one standard brush and one pet hair brush. Hair can be removed easily and hygienically from all floor coverings using the pet hair brush.

 

What should I do if the battery goes flat quickly?

 

Charge the electric broom, making sure it is switched off, for at least 3½ hours. If the battery is still not charged after a charging time of 14 hours.

 

What should I do if the brush stops rotating?

 

Charge the battery and clean the brush to remove any dirt.

 

What should I do if the cordless electric broom is running noisily?

 

Charge the battery, clean the brush by removing any dirt or replace the brush if it is worn out.

 

What should I do if the cordless electric broom is difficult to push?

 

Check the rollers, clean them or, if necessary, replace them.

 

How long Karcher has been in the industry?

 

The company was set up in 1935 in Germany Winneden by Mr. Alfred Kärcher, an engineer with a passion for invention, applied his inexhaustible creative drive and ingenuity to finding solutions to technical problems. Yet he never ignored his responsibility for his employees’ needs and concerns. That is why the company has always seen economic success and sustainable development as going hand in hand.

 

What is the warranty on Karcher products?

The different warranty policies for Kärcher products are listed as follows:

Pumps & Steam Ironing Stations: 6 Months

Outdoor Products: 12 Months (1 Year)

Indoor Products: 24 Months (2 Years)

What happens if I cannot locate my receipt?

If seeking to make a claim under the product warranty, a valid proof of purchase must be provided to be checked for warranty verification.

If there is no receipt, customers are liable to pay for any charges.

What warranty cover do my accessories have?

All Kärcher products purchased are covered by a minimum 7 days warranty period, or as otherwise stated at point of sale. 

Wear and tear is not covered under the terms and conditions of warranty. Therefore, if the accessory fails due to wear and tear, a replacement will be chargeable.

 
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