Mugen 11-in-1 Instant Pressure Pot - Frequently Asked Questions

Can I use it to cook rice, and how long will it take?
It will take 12mins to cook.  Wash your rice as usual and fill up the water to the level that says 2 cups, 4 cups, 6 cups etc in the non-stick pot base on the cups of rice you have poured into the pot.

Usage of stainless-steel pot & non-stick pot?
A:  Stainless steel pot is for soup as it can be burnt easily or stained the pot easily when cooking without oil.  So we do not advice users to stir fry with this pot without oil.
B : Non stick pot is used for anything or everything you cook with the Mugen pressure cooker.

What is the purpose of the glass lid usage?
This is only use to cover the food that is cooked and when you take out the pot and you can cover with the lid.

Why are you experiencing burnt or half-cooked food?
If your food is burnt, it means you have used the wrong pot.  If the food is half cooked, you can use + sign to cook longer the next time you cook the same food again.  The recommended time is for reference only. You can continue to cook again and use ‘rice function’ e.g. another 10mins if you want to extend cooking time.

Why the pot produces a loud sound while operating?
The boiling sound is normal. Some food found on the heating element can also cause the loud sound.  If the sound is too loud, customer can stop the function, release the steam and open the pressure lid.  Stir the food in the pot, adjust the pot and then start the cooking function again.

Water overflowed from the cooker? https://www.youtube.com/watch?v=aa2bdSoCVy8&feature=youtu.be
A: There is too much water in the pot.  It will be advised to reduce the amount of water in the pot from level 10 to 8 or 9.  Sometimes there are certain ingredients inside that produce water or a lot more pressure when we cook, so this can cause overflow.
or
A: The silicon ring was not sealed properly with the inner cover (aluminum lid). We should stop the function and take out the inner lid and ensure the silicon ring is properly attached to the lid before we put it back. 

How to use the different 11 functions in the cooker?

How do you trouble shoot the different problems you faced while you are cooking?

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