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Ultimo Casa - Frequently Asked Questions

Why is there rust?
Although Ultimo Casa is made of stainless steel, the screws on Ultimo Casa are made of aluminium. Hence you may observe rust.

Why does the bracket break?
Bracket: Plastic material on the crossbar

This may be due to the items being too heavy or too much effort was used when attaching the crossbar onto Ultimo Casa. In such cases, you may purchase the bracket from us by contacting us at +65 6742 2007. One bracket is at the price of $4.90

Why will the elbow crack?
Elbow: Plastic material on the L-shape bar

This is due to exposure to rain and sunlight. When this happens, the plastic will be oxidised, and cracks may be observed. In such cases, you may purchase the bracket from us by contacting us at +65 6742 2007. One elbow is at the price of $6.90

Can I just buy the crossbar alone?
Yes, you may just contact us at +65 6742 2007. We are selling 2 crossbars at a price of $29.90.

Can I just buy the wheels alone?

Yes, you may just contact us at +65 6742 2007.

 

X Power Mop FAQ
What kind of stains can I clean?
You can clean both dry and wet stains! Apart from cleaning stains, you can also use it for floors, glass windows, doors, cabinets and walls.

Am I supposed to mop the cloth before using it?
X Power Mop can be used as both as a wet and dry mop. So it is a personal preference on whether you prefer to wet the mop before use. 

The material of the cloth?
Microfibre material

The material of handle?
Steel with powder-coated paint

What is unique about the design of X Power Mop?
The design allows the X power mop to hug the floor for superior cleaning and helps you to clean around fixed objects with ease.

Is the handle’s height adjustable
Yes it is adjustable.

Colour
At the moment, we only have a single colour for X Power Mop.

 

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