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Ultimo AirLift Mop - Frequently Asked Questions

What is the difference between the 2 pad refills?

The microfibre pad is more for absorbing moisture and is great for cleaning up spillages - essentially more suited for daily uses. The scouring pad, on the other hand, is for getting rid of tough stains and is more suited for toilet usage. 

Can I buy more refills?
Yes, you may either call +65 6742 2007 to order or you may visit www.JML.sg to purchase the refills individually. Do take note that if you are solely ordering the refills, there will be a delivery charge of $5.90. 

Why does my mop not spin?
This usually happens when the mop is not properly positioned or inserted into the bucket. Once it is properly positioned, you have to press it down slightly harder the first time. After pressing down for 5 more times, the mop will be automatically lifted to the drying section of the bucket.

How should I clean the bucket and mop heads?
Mop Pads
The Microfiber Pad with Nylon Bristle and Scouring Pad are both machine washable.

Bucket
Open the drainage slot at the bottom of the bucket, and drain out the water. To clean the bucket, pull up the 3-pronged TPR brush for easy cleaning. After cleaning, push down the 3-pronged TPR brush into the self-lifting system post.

How to assemble the items?

Hand-Press Mop Handle
Screw the mop handle upper pole into the middle pole in a clockwise direction until tightened. Repeat this action to attach the middle pole to the lower pole, and the lower pole to the foldable mop plate.

Mop Pads
Place the mop pad (back of mop pad facing upward) on the floor. Align and press down the mop plate to affix the mop pad.
Note: Do not use the scouring pad on delicate floors as it might damage the floor surface.

Automatic Self-lifting Bucket
3-pronged TPR brush is fixed in the bucket.

 

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