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Ultimo AirLift Mop - Frequently Asked Questions

What is in the set?
There are the Water Bucket, Free-standing mop, Cleaning Brush, Microfiber pad, Scouring pad

What is the difference between the 2 pad refills?
Microfibre pad is more for absorbing moisture and is excellent for cleaning up spillages, more suited for daily uses. Scouring pad, on the other hand, is for getting rid of tough stains and is more suited for toilet usage. 

Can I buy more refills?
Yes, you may either call +65 6742 2007 to order or visit www.JML.sg to order.
Do take note that if you are solely ordering the refills, there will be a delivery charge of $5.90 (call-in orders) and $10.00 (online orders)

Why does my mop not spin?
Perhaps the mop is not properly placed into the bucket. Once it is properly placed, you have to press it down slightly harder the first time. After pressing 5 more times, the mop will be automatically lifted to the drying section of the bucket.

How to clean the bucket and mop heads?
Mop Pads
Microfiber Pad with Nylon Bristle and Scouring Pad is machine washable.

Bucket
Open the drainage slot at the bottom of the bucket, and drain out the water. To clean the bucket, pull up 3-pronged TPR brush for easy cleaning. After cleaning, push down the 3-pronged TPR brush into self-lifting system post.

How to assemble the items?
Hand-Press Mop Handle
Screw the mop upper pole handle to middle pole clockwise direction until tightened. Repeat this action to attach middle pole to lower pole and lower pole to foldable mop plate.

Mop Pads
Put the mop pad (back of mop pad facing upward) on the floor. Align and press down the mop plate to affix the mop pad.
Note: Do not use scouring pad on delicate floor as it might damage the floor surface.

Automatic Self-lifting Bucket
3-pronged TPR brush is fixed in the bucket.

How to use the Airlift mop?
Bucket
Fill the water into the bucket till the “IDEAL WATER LEVEL” mark.

To Rinse -> Clean -> Dry Mop Pad in one step
1. Before rinsing mop pad, push down the lock lever of the handle to unlock the rotating handle.
2. Push down the handle into the centre of the bucket and align the mop plate with the post till you hear a click sound to fix in position.
3. Push down the handle 5-6 times t rinse and brush off the dirt, grime and hairs from mop pad.
Tips: If the mop plate did not lower downwards for rinsing, please lift the handle slightly to trigger the mechanism and push down again to start rinsing.
4.  After rinsing at the lower level, the mop plate will rise automatically. Continue to push down the mop handle lightly for several times to spin excess dry water.

After spin-dry excess water, tilt handle at an angle to remove the mop from the bucket. Then pull up the lock lever of the handle, and the mop is ready to use.

 
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