Headset +65 6383 2116
Phone call +65 8281 8524
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Customer Service

Customer services will be limited to phone/email/social enquiries only. Refunds and exchanges will only resume after 1st June. Thank you and sorry for the inconvenience.

For any assistance, please contact us at:
T: +6563832116
E: enquiries@jmldirect.com.sg
Whatsapp: +6582818524


Here at JML Singapore Pte Ltd, we are always happy to help with any query you may have. If you have queries about an order or our service, check out our FAQ section where we have answered your most frequent queries. At JML Singapore, we take our commitment to providing first class customer service very seriously and any one of our customer service agents will always be happy to assist you.


Order Enquiries

If you have ordered a product from our website, channels or catalogue and need to amend your order or your order has not been delivered in the expected timeframe, then please email us for a prompt response at enquiries@jmldirect.com.sg.  

Alternatively, call us at: (+65) 63832116.

The JML Singapore’s customer service centre opening hours are 9am to 6pm Monday to Friday.


All Other Queries

If you have purchased, or been given a JML Singapore’s product as a gift from one of the many retailers who stock JML products and require further information about any of our products or services, then please click here: enquiries@jmldirect.com.sg


Ways To Shop With JML

At JML Singapore, we want to provide you with the most convenient service for you.

There are four ways to buy JML products;

1) from our webstore | (Paypal & Credit/Debit Card payment only)

2) visiting our showroom | (Credit/Debit Card, NETS and CASH only)

3) purchasing from our Retail Partners near you.

4) call our purchasing hotline at +65 6742 1771 (Mon - Fri, 9am - 6pm) | (Credit/Debit Card, CASH-on-delivery payment only)


Please refer to our Terms and Conditions for more details about how to order, delivery, returns & exchanges, security and terms.


More on FAQs - Click Here!


JML Singapore Pte Ltd is part of the JML Group of Companies. UEN No:201003805D
Copyright @ 2017 JML Singapore Pte Ltd, All rights reserved.