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Data Protection Policy
Your personal data is important to us and it is our policy to respect the confidentiality of information and the privacy of individuals. This Policy outlines how we collect and manage the personal data in our possession or under our control in compliance with the Personal Data Protection Act 2012 of Singapore and its regulations (the “PDPA”) and applies to JML Singapore Pte. Ltd. (“JML”, “we”, “us” or “our”). We also comply with local data protection and privacy laws in our operations outside of Singapore.
By interacting with us, submitting information to us, signing up for any products or services offered by us or taking any other action indicating your intent to do so, you agree and consent to JML and our affiliates and other related persons (and any of our or their agents, representatives or authorised service providers or any other persons acting on our or their behalf) collecting, using and disclosing your Personal Data in the manner set forth in this Policy.
For the avoidance of doubt, this Policy supplements but does not supersede or replace any other consents which you may have previously provided to us, or which you may specifically provide us.
The PDPA establishes a general data protection law in Singapore which governs an organisation’s activities relating to the collection, use and disclosure of individuals’ personal data. The administration and enforcement of the PDPA is handled by the Personal Data Protection Commission (“PDPC”), a Singapore Government statutory body established on 2 January 2013 under the authority of the PDPA. The other roles of PDPC include undertaking public education and engagement programmes to help organisations understand and comply with the PDPA as well as to promote greater awareness of the importance of personal data protection in Singapore. Its website address is www.pdpc.gov.sg.
This Policy defines the responsibilities of JML to ensure that we are in compliance with the PDPA in the collection, use, disclosure, accuracy maintenance, handling and security of personal data in a manner that recognises both the right of individuals to protect their personal data and the need of the organisation to collect, use and disclose personal data for purposes that a reasonable person would consider appropriate in the circumstances.
We are required to designate at least one individual, as our data protection officer, to be responsible for ensuring that we comply with the PDPA. We have designated the following data protection officers:
For Employee Relations:
For Customer Relations:
Deljay Dizon Espiritu
Their address and phone number are as follows:
JML Singapore Pte. Ltd.
10 Changi South Lane, #01-02
+65 6742 1771
In this Policy, "Personal Data" refers to any data or information about you from which you can be identified either from that data or from that data and other information to which we have or are likely to have access. Examples of such Personal Data include:
In general, JML may collect your Personal Data in various ways, including but not limited to the following:
You should ensure that all Personal Data submitted to us is complete, accurate, true and correct. Your failure to do so may result in our inability to provide you with, or delay in our provision of, the products or services requested.
If you provide us with any Personal Data relating to a third party (including your spouse or any of your dependents, children or parents), by doing so you represent to us that you have obtained all necessary consents from such third party to our collection, use and disclosure of their Personal Data, and will make such third party aware of all matters listed in this Policy (for example, by referring such third party to our website where a copy of this Policy may be accessed).
In general, JML may collect, use and disclose your Personal Data for the following purposes:
We may disclose your Personal Data for the purposes listed above to the following parties:
We will not disclose your Personal Data to any other third parties except when required under the PDPA or other applicable laws.
We take various measures to protect your Personal Data from unauthorised access, collection, use, disclosure, copying, modification, disposal or similar risks. The measures which we have implemented include but are not limited to the following:
However, you will appreciate that it is not for us to perfectly secure your Personal Data from cyber-attacks, such as hacking, spyware and viruses. Accordingly, we will not be liable for any unauthorised disclosure, loss or destruction of your Personal Data arising from such risks.
We will ensure that any transfers of your Personal Data to a jurisdiction outside of Singapore will be in accordance with the PDPA.
We will retain your Personal Data only for as long as it is reasonable to fulfil the purposes for which the information was collected or to meet any of our employment, business or legal needs. Once it is no longer subject to retention, we will promptly anonymise or destroy records containing your Personal Data in such manner as we consider appropriate, including shredding paper records and permanently deleting electronic records.
We aim to keep your Personal Data in our records accessible to you and accurate and up-to-date. You may request access to your Personal Data records (and information about the ways in which your Personal Data has been or may have been used or disclosed by us within a year before the date of the request) or request a correction to your Personal Data records by completing, signing and dating the Request to Access Personal Data Form attached as Annex A or the Personal Data Correction Form attached as Annex B and submitting it to the relevant data protection officer named above.
We may charge a reasonable fee for processing your request to access your Personal Data in accordance with the PDPA and will inform you of the estimated fee in writing upon receiving your request.
If you wish to withdraw your consent to any use or disclosure of your Personal Data as set out in this Policy, you may contact the relevant data protection officer named above. Upon receiving notice of your withdrawal of your consent, we will inform you of the likely consequences of such withdrawal. We will cease collecting, using or disclosing your Personal Data unless required under applicable laws, and will cease sending marketing or promotional communications and/or other information to you.
Please be aware that once we receive your notice of withdrawal of consent, we may require a reasonable period to time to process your withdrawal and for your withdrawal to be reflected in our systems.
If you have any complaints concerning the collection, use or disclosure of your Personal Data, please complete, sign and date the Complaint Form attached as Annex C and submit it to the relevant data protection officer named above. Please also contact the relevant data protection officer if you have any questions or wish to know more about our data protection policies and practices.
As we continue to improve the services, products and features we provide, we may update this Policy from time to time. Any updates to this Policy will be made available on our website at www.jml.sg. Subject to your rights at law, you agree to be bound by the prevailing terms of this Policy as so updated.